Freight Forwarder Onsite Air
2 weeks ago
Job Summary
We are seeking a highly motivated and experienced Freight Forwarder to join our team at DSV. As a key member of our logistics team, you will be responsible for managing the daily running of selected clients shipping processes and supply chain.
Main Responsibilities
- Manage client specific shipping processes and resolve operational issues
- Handle all account queries and keep stakeholders up to date with live information
- Coordinate international and domestic freight movement, including logistical activities
- Ensure consistent lead times and emphasize order tracking and tracing
- Reconcile and manage the DSV account to ensure payment
Requirements
- Minimum of 3 years' experience in Freight Forwarding
- Operational experience of no less than 3 years
- Experience in both Air and Seafreight of no less than 3 years
- Commercial or customer service experience of no less than 2 years
- Valid and endorsed code 08 license, own transport
- Fluent in English
- Strong interpersonal and motivational skills
- Ability to work with all levels within business
- Excellent administration and communication skills
- Ability to liaise with clients and colleagues at all levels
- Punctuality and time management are essential elements of this position
- Disposition to be accurate and pay attention to detail
- Ability to work flexible hours
- Must be able to adapt to a rapidly changing environment/technology
- Flexibility in terms of job functions
- Ability to work under pressure
- Client empathy and ability to liaise effective at Strategic, Tactical and Operational levels
- Ability to identify problems regarding workflow on systems
- Ability to work in an organized fashion
- Successful candidates will be required to undergo profile evaluation
- Debtors and Finance knowledge
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