AWS Trust and Safety Security Specialist

4 days ago


Cape Town, Western Cape, South Africa Amazon Full time
Job Overview

We are seeking a highly skilled AWS Trust and Safety Security Specialist to join our team. As a key member of the Digital Messaging Team, you will play a crucial role in maintaining the reputation of AWS's IP Space and email deliverability.

The ideal candidate will have 2+ years of experience in a Trust and Safety or similar environment, with a strong understanding of online abuse issues and Internet security concepts.

Responsibilities include:

  • Owning AWS customer issues and working with service teams to ensure high-quality support
  • Acting as a subject matter expert and making high-judgment decisions
  • Providing feedback on policies and procedures for improvement
  • Managing queues effectively and escalating critical issues

This is a great opportunity for someone who enjoys working with technical details and driving constructive discussions.



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