Digital Transformation Analyst

4 weeks ago


East London, Eastern Cape, South Africa Signa Opportunity Full time

Signa Opportunity is committed to providing a stimulating work environment that fosters growth and development for our team members.

We are seeking a highly motivated Digital Transformation Analyst to join our team.

About the Role:

The successful candidate will be responsible for defining incident and service request classification schemes, recording, classifying, and prioritizing requests and incidents, verifying, approving, and fulfilling service requests, investigating, diagnosing, and allocating incidents, resolving and recovering from incidents, closing service requests and incidents, and tracking status and producing reports.

Key Skills and Qualifications:

  • Excellent Communication Skills: The ability to effectively communicate with stakeholders, including team members, customers, and management.
  • Business Acumen: A solid understanding of business principles and practices.
  • Planning and Organizing: Strong planning and organizational skills to prioritize tasks and manage multiple projects simultaneously.
  • Administrative Diligence: High level of administrative diligence to maintain accurate records and reports.
  • Policy Adherence: Ability to adhere to policies and procedures while maintaining flexibility to adapt to changing circumstances.
  • Basic Computer Skills: Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Competency in MS Office: Advanced knowledge of Microsoft Office applications, including Access and Project.
  • Office Management: Ability to manage office operations, including inventory management and supply chain logistics.

Requirements:

  • Matriculation Certificate: A high school diploma or equivalent qualification.
  • Qualification in Information Technology, Computer Science, or Information Systems: A degree in a relevant field of study.
  • South African Unemployed Youth Aged 18-34: Eligible candidates must be between 18 and 34 years old and unemployed.
  • No Previous Participation in the YES Program: Candidates who have not participated in the YES Program before are eligible.

We offer a competitive salary of R150,000 per annum, commensurate with experience. If you are a motivated and detail-oriented individual looking to make a meaningful contribution to our team, please submit your application.



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