Skincare Product Advisor

23 hours ago


Cape Town, Western Cape, South Africa Cre8work Full time
Skincare Product Advisor

Job Description:

The Skincare Product Advisor role at Cre8work involves working closely with customers to understand their skincare needs and preferences. You will provide expert advice and recommendations on suitable products to help customers achieve their skincare goals.

Key Responsibilities:

  • Customer Service:
    • Greet customers and offer personalized skincare consultations.
    • Engage with customers to understand their skincare needs, skin types, and preferences.
    • Educate customers on product benefits and proper application techniques.
  • Product Knowledge & Demonstration:
    • Stay updated on the latest trends, products, and techniques in the skincare industry.
    • Provide live demonstrations and offer samples to enhance the customer experience.
    • Recommend products that align with customers' needs and ensure they feel confident with their purchase.
  • Sales Goals & Upselling:
    • Drive sales by identifying opportunities to cross-sell and upsell products.
    • Work towards achieving individual and store sales goals.
    • Participate in store events or promotions to boost sales and customer engagement.
  • Inventory & Merchandising:
    • Assist in maintaining and restocking product displays to ensure they are attractive and aligned with brand standards.
    • Track inventory and report low-stock items to ensure product availability.
    • Maintain cleanliness and organization of the cosmetic section to create an inviting atmosphere.
  • Team Collaboration:
    • Work closely with store management and other team members to meet collective sales and service goals.
    • Participate in training sessions to improve product knowledge and sales techniques.

Qualifications:

  • Experience: 1+ years in retail, preferably in skincare or beauty.
  • Skills: Strong interpersonal skills, knowledge of skincare products, ability to recommend products tailored to individual needs.
  • Personality: Passionate about skincare, customer-focused, and goal-oriented.
  • Availability: Flexibility to work retail hours, including weekends and holidays.

Physical Requirements:

  • Ability to stand for extended periods.
  • Comfort in assisting with light cleaning and stocking tasks.

Salary: $40,000 - $55,000 per year, depending on experience.

About Cre8work: We are a dynamic company dedicated to providing high-quality beauty and skincare products. Our team is passionate about delivering exceptional customer experiences and staying up-to-date with the latest industry trends.



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