Warehouse Operations Manager
2 months ago
On Line Personnel is seeking a highly skilled and experienced Warehouse Controller to join our team.
Key Responsibilities:
- Coordinate and monitor the allocation of resources and activities to achieve company targets and objectives.
- Manage and maintain all company facility assets relating to the Operations Department.
- Provide productivity reports to management responsible for the supply chain process.
- Deal with and resolve customer complaints, queries, and compliments.
- Ensure efficient administration and storage of all relevant documentation.
- Continuously explore opportunities for optimization.
- Produce and maintain plans to ensure daily, weekly, and seasonal demand fluctuations are achieved at optimal cost.
- Oversee and coordinate the weekly/annual stock take activities for the entire warehouse.
- Investigate stock discrepancies and aspects that contribute to write-off and the frozen list.
- Ensure uptime of fleet to deliver on customer service requirements through preventative/ad hoc maintenance and readiness for unplanned downtime.
- Conduct regular fleet inspections to ensure fleet condition meets the Road Traffic Act/AARTO requirements and company image standards.
- Ensure all Drivers comply with the Road Traffic Act and/or AARTO that the delivery fleet is compliant with any associated regulations.
- Provide monthly productivity reports of key performance indicators for fleet.
- Responsible for taking corrective action when necessary in accordance with Company policy and procedures.
- Responsible for conducting Performance appraisal with subordinates on a bi-annual basis.
- Responsible for the training and development of staff.
- Responsible for allocating work.
- Responsible for holding operational meetings as and when required.
- Responsible for managing leave, timesheets, and hours.
- Identify cost saving opportunities and implement cost reduction principles and procedures.
- Assist Operations Manager with the preparation of the operations budget in order to meet the projected targets.
- Audit temp labour usage and billing reports.
- Responsible for ensuring that all activities conducted are done in a manner that will not endanger oneself or any other employee of the Company.
- Coordinates all health and safety inspections as well as staff training relating to health and safety policy.
- Responsible for reporting any injury on duty of immediate subordinates.
- Manage and Oversee housekeeping of all areas is maintained.
Requirements:
- Promotions knowledge.
- Good warehouse practices.
- Logistics Diploma.
- Customer and supplier knowledge.
- Industry and market knowledge (pharmaceutical).
- Computer literate (invoicing/order processing) advanced.
- Good communication skills.
- Time management skills.
- Assertiveness and decisiveness.
- Interpersonal and management skills.
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