Compliance Operations Specialist

1 day ago


Durban, KwaZulu-Natal, South Africa Full Circle Selection Full time

Job Summary:

Full Circle Selection is seeking a highly skilled Compliance Operations Specialist to join our team. This role will be responsible for driving Operational Excellence, ensuring regulatory compliance across all business functions, and identifying, managing, and controlling business risks.

About the Role:

  • Develop and implement compliance strategies and policies.
  • Be conversant in ISO Standards that include: ISO9001, ISO27001, ISO22301, ISO45001, and ISO14001, maintain all ISO Standards and accreditations, and associated internal policies and procedures.
  • Support and maintain positive relationships with relevant regulatory bodies.
  • Management & Testing of Business Continuity Plans and lead Gold Team.
  • Evaluate the efficiency of controls of business and improve them continuously through internal audits.
  • Revise procedures, reports, etc., periodically to identify hidden risks or non-conformity issues.
  • Draft, modify, and implement company policies.
  • FCA Compliance with all reporting and structural requirements.
  • Oversee and Manage business PCI compliance.
  • Ensure the Senior Management Team are always aware of the key risks, that there is timely progress in mitigating those risks to within risk appetite, and embed a risk-aware culture.
  • Lead the development of the quality improvement and performance strategy ensuring we have robust governance arrangements in place and client insights.
  • Create and support the overall vision, strategy, and execution plan for compliance and continuous improvement.
  • Focus quality initiatives on a proactive upstream insight rather than reactive fixes.
  • Identifying opportunities for strategic improvement via engagement with colleagues across the business.
  • Communicate performance and progress to our leadership team.
  • Ensuring consistency and alignment to a standard way of working.
  • Influence and inspire the business at all levels to create motivated and engaged, quality-focused operational delivery.
  • Applying evolving best practices, develop continuous improvement plans, and make appropriate and cost-effective recommendations to improve operational delivery and client relationships.
  • Deliver cost efficiencies and increase in Customer Satisfaction Scores.

Essential Requirements:

  • Good written, numeracy, verbal, and presentation skills.
  • Proficient in MS Office applications and PC/Keyboard skills.
  • Strong understanding of Data Protection including GDPR and POPIA Acts.
  • Ideally ISO certifications experience.

Salary: £60,000 - £80,000 per annum, depending on experience.

Benefits: Competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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