Head Operations: High Net Worth
1 month ago
We are seeking a highly skilled and experienced Operations Manager to lead our High Net Worth team at Nedbank Private Wealth. The successful candidate will be responsible for developing and implementing functional operations capabilities and strategies to drive growth, competitiveness, and transformation within the Function.
Key Responsibilities- Meet cost targets without compromising service delivery or long-term growth/sustainability by making decisions that deliver immediate and long-standing results.
- Support business growth, market share, and revenue targets through crafting efficient processes and implementing effective strategies.
- Achieve results that contribute to Nedbank Private Wealth's growth ambitions.
- Determine drivers and initiatives to meet goals and action plans to ensure sustainability by aligning KPIs to strategic initiatives.
- Develop and analyze Management Information Systems (MIS) to drive strategy and decisions.
- Design budgets and business unit plans to satisfy key stakeholders through developing sound business cases.
- Build a culture of mutually rewarding relationships with clients by understanding and meeting their needs.
- Build strong working relationships with senior executives, peers, and direct reports to enhance business performance and provide timely and accurate reporting.
- Maintain relationships with direct reports and employees at all levels to produce effective early-warning systems.
- Develop constructive and productive relationships with governance bodies, empowerment partners, regulators, and communities to earn their trust and enhance Nedbank's reputation.
- Manage Nedbank governance frameworks applicable to the operations functional area.
- Obtain support from key partners and external stakeholders to collaborate in achieving Nedbank business objectives.
- Optimize technology, systems, and processes continuously to drive productivity and efficiencies.
- Ensure business-wide policy, brand, and other standards, regulatory, and governance compliance.
- Determine and drive strategy and initiative to meet ongoing legislative and compliance requirements with relevant stakeholders.
- Manage performance of reports and hold them accountable for managing the performance of their reports.
- Empower teams to make decisions and recommend tailored solutions to business unit-specific problems through coaching and mentoring practices.
- Develop and implement a strategy to build a differentiated culture of improvement and innovation by analyzing relevant surveys and information.
- Advanced Diplomas/National 1st Degrees.
Postgraduate qualification in Business Management.
Minimum Experience Level10 years of Operations experience within the High-Net-Worth/Wealth Management environment, with a minimum of 5 years in people management/leadership and managing a multi-disciplinary team.
Technical/Professional Knowledge- Business administration and management.
- Capacity planning.
- Change management.
- Client service management.
- Communication strategies.
- Diversity management.
- Financial accounting principles.
- Governance, risk, and controls.
- Relevant regulatory knowledge.
- Strategic planning.
- Customer focus.
- Inspiring excellence.
- Business savvy.
- Driving execution.
- Sharing responsibility.
- Strategic influence.
-
Head of Operations: High Net Worth
4 weeks ago
Mthatha, Eastern Cape, South Africa Nedbank Full timeJob ClassificationREQ: 136338Division: Wealth Management SA | HNWEmployment Equity Statement: Preference will be given to candidates from underrepresented groups.Job FamilyAdministration, Operations and FacilitiesCareer StreamAdmin, Transact Processing and ProductionLeadership PipelineManage FunctionJob PurposeThe Head of Functional Operations will be...
-
Retail Operations Manager
2 months ago
Mthatha, Eastern Cape, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full timeJob Summary:We are seeking a highly skilled and experienced Retail Operations Manager to join our team at Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC. As an Assistant Retail Manager, you will play a key role in overseeing the day-to-day store operations, ensuring exceptional customer service, and driving sales growth.Key...
-
Retail Operations Manager
4 weeks ago
Mthatha, Eastern Cape, South Africa BOSS Consult Full timeJob Title: Retail Area ManagerAt BOSS Consult, we are seeking a highly skilled and experienced Retail Area Manager to oversee the operations of our retail clothing stores. The successful candidate will be responsible for driving sales growth, improving store performance, and ensuring exceptional customer service.Key Responsibilities:Sales and Profitability:...
-
Retail Operations Manager
7 days ago
Mthatha, Eastern Cape, South Africa Lidl in Deutschland Full timeAbout the RoleLidl is seeking a highly skilled Area Manager to join our team in Deutschland. As a key member of our leadership team, you will be responsible for overseeing the operations of multiple stores, driving sales growth, and developing our future leaders.Key ResponsibilitiesRegularly visit stores to ensure operational efficiency and compliance.Mentor...
-
Area Operations Manager
2 weeks ago
Mthatha, Eastern Cape, South Africa BOSS Consult Full timeJob SummaryWe are seeking an exceptional Area Manager to join BOSS Consult, a leading retail clothing company. As Area Manager, you will be responsible for overseeing the operations of 15 retail stores within a designated area.Key ResponsibilitiesSales and ProfitabilityDemonstrate expertise in developing and implementing strategic plans to achieve sales...
-
Security Operations Manager
2 months ago
Mthatha, Eastern Cape, South Africa Profile Personnel Full timeBranch Manager Job DescriptionProfile Personnel is seeking a highly skilled and experienced Branch Manager to lead our security operations in Mthatha. As a key member of our team, you will be responsible for overseeing all aspects of branch operations, including security personnel deployment, client relations, and administrative functions.Key...
-
Regional Operations Manager
2 days ago
Mthatha, Eastern Cape, South Africa Lidl in Deutschland Full timeLeadership Role in LidlLidl, a leading retail company in Deutschland, is seeking an experienced Area Manager to join our team. As a Regional Operations Manager, you will play a key role in driving the success of our stores and contributing to the growth of our business.About the JobThe successful candidate will have extensive experience in motivating and...
-
Retail Operations Manager
1 month ago
Mthatha, Eastern Cape, South Africa Staff Unlimited Recruitment Full timeKey Responsibilities:We are seeking a highly skilled and experienced Retail Manager to oversee the day-to-day operations of our store. The successful candidate will be responsible for ensuring the smooth functioning of the store and delivering exceptional customer service.Key Accountabilities:Manage and maintain high standards of store appearance and...
-
Sales Team Lead
2 months ago
Mthatha, Eastern Cape, South Africa PepsiCo Full timeAbout PepsiCoPepsiCo is a leading global food and beverage company with a diverse portfolio of iconic brands. With a presence in over 200 countries, we generate over $79 billion in net revenue annually. Our product portfolio includes a wide range of enjoyable foods and beverages, including Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker,...
-
Frontline Sales Lead
2 months ago
Mthatha, Eastern Cape, South Africa PepsiCo Full timeAbout PepsiCoPepsiCo is a multinational food and beverage corporation that operates in over 200 countries and territories worldwide. With a diverse portfolio of brands, including Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream, PepsiCo generated over $79 billion in net revenue in 2021.ResponsibilitiesKey...
-
Retail Operations Manager
2 weeks ago
Mthatha, Eastern Cape, South Africa Future Careers Full timeThis role is to oversee daily operations across multiple stores, ensuring alignment with company policies, processes, and standards.Main ResponsibilitiesLead by example, demonstrating a strong work ethic and commitment to excellence in customer service and sales performance.Achieve and exceed sales targets by developing strategies to maximize sales and...
-
Area Manager
3 weeks ago
Mthatha, Eastern Cape, South Africa Lidl in Deutschland Full timeAbout the RoleWe are looking for a highly motivated and experienced leader to join our team as an Area Manager. As a key member of our leadership team, you will be responsible for coordinating up to five stores and supporting Store Managers to lead their teams, hit KPIs and deliver their best work.ResponsibilitiesRegularly visit stores to ensure efficient...
-
Store Director
2 weeks ago
Mthatha, Eastern Cape, South Africa iKhokha Full timeLead Our Fintech BranchWe're seeking an experienced leader to oversee our iKhokha branch in Umtata. As Store Manager, you'll be responsible for driving sales, activation ratios, and in-branch marketing activities.Manage the iKhokha Store and its staffImplement and manage in-branch marketing activitiesDrive sales and activation ratiosResponsible for the...
-
Customer Service Representative
1 week ago
Mthatha, Eastern Cape, South Africa Lidl in Deutschland Full timeLidl Customer Assistant Job DescriptionAbout the Role:We are seeking a motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will be responsible for providing excellent customer service, maintaining a high standard of store presentation, and working effectively with colleagues to...
-
Sales Associate
1 month ago
Mthatha, Eastern Cape, South Africa Pepkor Speciality Full timeJob DescriptionTo deliver exceptional customer experiences by achieving optimal sales results and customer satisfaction through effective merchandise presentation.Key Responsibilities:Provide superior customer serviceAssist management with daily store operationsEnsure a high level of customer focus and service orientationAbout Us:Pepkor Speciality is a...
-
Area Manager
2 weeks ago
Mthatha, Eastern Cape, South Africa Lidl in Deutschland Full timeJob SummaryLidl in Deutschland is seeking a skilled Area Manager to lead our store operations to the next level. As a key member of our leadership team, you will be responsible for mentoring and developing our store managers, ensuring efficient store operations, and driving sales growth.Key ResponsibilitiesRegularly visit stores to ensure efficient...
-
Area Manager
4 weeks ago
Mthatha, Eastern Cape, South Africa Lidl in Deutschland Full timeAbout the RoleLidl is seeking a highly motivated and experienced Area Manager to join our team in Deutschland. As a key member of our leadership team, you will be responsible for overseeing the operations of multiple stores, driving sales growth, and developing the skills of our store managers.Key ResponsibilitiesRegularly visit stores to ensure operational...
-
Area Manager
3 weeks ago
Mthatha, Eastern Cape, South Africa Lidl in Deutschland Full timeSummary£62,000 - £90,000 per annum | 35 days' holiday (pro rata) | Ongoing training | 10% in-store discountAs a Lidl Area Manager, you will be responsible for leading a team of Store Managers and coordinating the operations of up to five stores.You will be expected to mentor and support your Store Managers in recruiting, training, and developing their...
-
Area Manager
2 months ago
Mthatha, Eastern Cape, South Africa Lidl in Deutschland Full timeAbout the RoleLidl is seeking a highly motivated and experienced Area Manager to join our team in Deutschland. As a key member of our leadership team, you will be responsible for overseeing the operations of multiple stores, driving sales growth, and ensuring exceptional customer service.Key ResponsibilitiesVisit stores regularly to monitor performance,...
-
Senior Client Service Manager
2 weeks ago
Mthatha, Eastern Cape, South Africa Nedbank Full timeJob Role DetailsJob Requisition DetailsREQ#136152Location: Western CapeClosing DateTalent Acquisition: Bongiwe MchunuJob FamilySales and ServicesCareer StreamClient ServiceLeadership PipelineManage ManagersFAIS AffectedJob PurposeTo effectively resolve escalated complex complaints to retain current and new clients and minimize reputational risk for Nedbank...