Security Operations Manager

2 months ago


Mthatha, Eastern Cape, South Africa Profile Personnel Full time
Branch Manager Job Description

Profile Personnel is seeking a highly skilled and experienced Branch Manager to lead our security operations in Mthatha. As a key member of our team, you will be responsible for overseeing all aspects of branch operations, including security personnel deployment, client relations, and administrative functions.

Key Responsibilities:

  • Ensure compliance with company policies, industry regulations, and legal requirements, maintaining high standards of professionalism and integrity.
  • Develop and implement strategic plans to achieve branch goals and objectives, including revenue targets, client retention, and market expansion.
  • Lead and motivate a team of security professionals, providing guidance, training, and performance feedback to foster a culture of excellence and accountability.
  • Cultivate strong relationships with existing clients and identify opportunities for upselling additional services to meet their evolving security needs.
  • Collaborate with corporate management and other branch managers to share best practices, streamline processes, and promote a unified approach to service delivery.
  • Monitor financial performance, budgetary compliance, and key performance indicators, taking proactive measures to address variances and optimize profitability.

Requirements:

  • Bachelor's degree in business administration, security management, or a related field preferred.
  • Proven experience in security management or a similar leadership role, with a minimum of 3 years of relevant experience.
  • Strong leadership abilities with excellent interpersonal and communication skills.
  • Sound understanding of security industry practices, technology, and trends.
  • Proficiency in Microsoft Office suite and security management software.
  • Ability to work effectively under pressure, prioritize tasks, and make informed decisions in fast-paced environments.
  • Demonstrated ability to build and maintain strong client relationships and resolve conflicts diplomatically.


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