Premium Restaurant Staff Member
1 week ago
Job Title: Premium Restaurant Staff Member
About the CompanyLumina Personnel is a dynamic and forward-thinking staffing agency dedicated to providing exceptional talent solutions for top companies.
We are currently seeking a skilled Hostess to join our esteemed client's team at their premium restaurant in Northern Suburbs, Johannesburg.
Job OverviewThis is an exciting opportunity for a motivated and detail-oriented individual to take on a challenging role as a Hostess. As a valued member of our client's front-of-house team, you will be responsible for delivering outstanding customer service, ensuring seamless guest experiences, and collaborating with colleagues to achieve exceptional results.
Responsibilities- Greet and assist guests upon arrival, creating a warm and inviting atmosphere.
- Efficiently manage reservations and seating arrangements to optimize guest satisfaction.
- Handle guest inquiries and complaints with professionalism, empathy, and a solution-focused approach.
- Maintain high standards of cleanliness and organization in the front-of-house area.
- Collaborate with front-of-house and back-of-house staff to ensure smooth operations, effective communication, and exceptional service delivery.
- High school diploma/matric or equivalent; degree in hospitality is a plus.
- Previous experience in a hospitality role, especially as a hostess or in guest services.
- Excellent interpersonal and communication skills, with a strong focus on building rapport with guests and colleagues.
- Strong organizational skills and ability to multitask in a fast-paced environment.
- Basic knowledge of food and beverage menus.
- Flexibility to work evenings, weekends, and holidays.
- Commitment to outstanding customer service, attention to detail, and continuous improvement.
R8,000 – R15,000 per month
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