Premium Restaurant Staff Member

1 week ago


Johannesburg, Gauteng, South Africa Lumina Personnel Full time

Job Title: Premium Restaurant Staff Member

About the Company

Lumina Personnel is a dynamic and forward-thinking staffing agency dedicated to providing exceptional talent solutions for top companies.

We are currently seeking a skilled Hostess to join our esteemed client's team at their premium restaurant in Northern Suburbs, Johannesburg.

Job Overview

This is an exciting opportunity for a motivated and detail-oriented individual to take on a challenging role as a Hostess. As a valued member of our client's front-of-house team, you will be responsible for delivering outstanding customer service, ensuring seamless guest experiences, and collaborating with colleagues to achieve exceptional results.

Responsibilities
  • Greet and assist guests upon arrival, creating a warm and inviting atmosphere.
  • Efficiently manage reservations and seating arrangements to optimize guest satisfaction.
  • Handle guest inquiries and complaints with professionalism, empathy, and a solution-focused approach.
  • Maintain high standards of cleanliness and organization in the front-of-house area.
  • Collaborate with front-of-house and back-of-house staff to ensure smooth operations, effective communication, and exceptional service delivery.
Requirements
  • High school diploma/matric or equivalent; degree in hospitality is a plus.
  • Previous experience in a hospitality role, especially as a hostess or in guest services.
  • Excellent interpersonal and communication skills, with a strong focus on building rapport with guests and colleagues.
  • Strong organizational skills and ability to multitask in a fast-paced environment.
  • Basic knowledge of food and beverage menus.
  • Flexibility to work evenings, weekends, and holidays.
  • Commitment to outstanding customer service, attention to detail, and continuous improvement.
Estimated Salary Range:

R8,000 – R15,000 per month



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