Hotel Revenue Expert

7 days ago


Cape Town, Western Cape, South Africa Executive Placements Full time

We are Executive Placements, a recruitment agency seeking an experienced Reservations / Revenue Manager / Sales professional to fill this role.

Job Summary :

The ideal candidate will have expertise in managing reservations for our lodges while incorporating revenue management and sales strategies to maximize occupancy and revenue.

Main Responsibilities :

Reservations Management :

  • Handle all aspects of reservations for our lodges ensuring efficient and accurate processing
  • Provide exceptional customer service to clients and agents addressing inquiries and resolving issues promptly
  • Maintain up-to-date records of bookings cancellations and guest preferences

Revenue Management :

  • Monitor and analyze occupancy rates market trends and competitor rates to optimize pricing strategies
  • Forecast demand and implement sales strategies to maximize revenue and occupancy
  • Conduct annual rate benchmarking and recommend rate increases based on market analysis

Sales and Marketing :

  • Develop and implement sales strategies to attract new business and retain existing clients
  • Conduct online product training sessions for travel agents to enhance their knowledge and promote our lodges
  • Collaborate with the marketing team to create promotional materials and campaigns
  • Work closely with the existing reservations team to ensure seamless operations and support
  • Assist with training and mentoring team members as needed

Requirements :

  • Proven experience in reservations management preferably in the hospitality industry
  • Understanding of revenue management principles and practices
  • Excellent communication and customer service skills
  • Strong organizational and multitasking abilities
  • Ability to work flexible hours including weekends and holidays if necessary


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