Tech Officer: Systems Engineer

1 month ago

Secunda, South Africa BCXP Full time
Job Summary

We are seeking a highly skilled Systems Engineer: Tech Officer to join our team at BCXP. The successful candidate will be responsible for monitoring and maintaining our multi-client servers, ensuring environment backups and security compliance, and troubleshooting system issues.

Key Responsibilities
  • Monitor and maintain multi-client servers using monitoring systems
  • Ensure environment backups and security compliance, and take action to resolve any issues
  • Troubleshoot and resolve system issues with servers via remote tools and on-site
  • Install, configure, test, and maintain OS application software and system management tools
  • Provide Tier level 1 and 2 support for business-critical systems and provide technical guidance to customers
  • Evaluate and resolve calls 24/7, and assign calls to the correct competencies on multiple ticket logging systems
Requirements

A minimum of 2 years' experience in Backup, end point security & support is required. The ideal candidate will have a strong understanding of cybersecurity tools and solutions, problem-solving skills, and excellent customer focus.

Preferred Qualifications

NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering or Information Technology is preferred. Certifications such as MCPMS Certified Solutions Associate, MCSAMS System Administrator, and CompTIA Security+ are also highly valued.

Working Conditions

The successful candidate will be based in Secunda and will be required to travel to outlying areas. A valid driver's license is essential, and the candidate will be required to undergo a site-based medical.

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