Cloud Infrastructure Professional
1 day ago
A leading cloud Contact Center and CRM solutions provider in Southern Africa seeks a skilled Infrastructure Engineer to maintain and expand its cloud infrastructure. The ideal candidate will possess expertise in architecture design, system testing, security management, and second-line support.
Key Responsibilities:- Maintenance of systems including performance monitoring, backups, and proactive problem-solving.
- Infrastructure projects involving planning, testing, and execution of new builds/upgrades/updates/moves and changes.
- Support for infrastructure issues including troubleshooting and incident resolution for escalated tickets.
- Change control processes for infrastructure modifications.
- Administration of documentation as required including architecture diagrams, maintenance schedules, and version control registers.
- IT management duties including asset registration, equipment configuration, and general IT support.
Qualifications:
- National Diploma in Information Technology or equivalent degree/diploma.
- Microsoft Server Certification (2012 R2, 2016, and 2019 Administrator).
Advantageous Qualifications:
- Security+ Certification.
- Microsoft SQL Certification.
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