Customer Support Expert
1 week ago
We're seeking a highly skilled Customer Support Specialist to join our team at Talent Sam. As a key member of our support team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Customer Support: Provide timely and effective support to our B2B customers via email and live chat, ensuring the resolution of inquiries and concerns.
- Product Support: Offer comprehensive product support, assist customers with inquiries on using our platform, and troubleshoot issues.
- Onboarding: Engage with new leads and users as part of their onboarding process, ensuring a seamless experience.
- Content Creation: Contribute to the Help Center by creating helpful articles and resources, enhancing our customer support ecosystem.
- Collaboration: Provide feedback and collaborate with the Development, Sales, and Marketing teams to deliver an exceptional customer experience.
- Communication Skills: Exceptional English speaking and writing skills, with a customer-first mentality.
- Problem-Solving: Strong problem-solving skills, attention to detail, and a getting-things-done mindset.
- Team Player: Proactive team player who can multi-task independently under pressure.
- Adaptability: Fast learner, tech-oriented, and comfortable working with digital tools.
- Customer Focus: Excellent communication and problem-solving skills, with a customer-centric approach.
- Experience: Customer service/facing experience and experience in e-commerce/B2B are significant advantages.
-
Customer Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Ditto Hire Full time{"h1": "Support Consultant Job Description", "p": "At Ditto Hire, we're looking for a Support Consultant to help us service our growing customer base. As a Support Consultant, you'll be the face of our company, providing friendly and efficient support to customers via telephone, email, and support systems.", "ul": [{"li": "Provide top-notch support to...
-
Customer Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Ecentric Payment Systems Full timeJob Title: Customer Support AgentAbout the RoleWe are seeking a highly skilled and experienced Customer Support Agent to join our team at Ecentric Payment Systems. As a key member of our support team, you will be responsible for providing top-notch support to our clients, ensuring their seamless integration and adoption of our products.Key...
-
Customer Service Expert
4 weeks ago
Cape Town, Western Cape, South Africa Palesa Mbali Group Full time{"title": "Service Consultant", "description": "At Palesa Mbali Group, we are seeking a skilled Service Consultant to join our team in Cape Town. The ideal candidate will be a customer service champion, providing an informative and intuitive experience to stakeholders, including medical schemes, members, providers, employer groups, and intermediaries.The...
-
Cape Town, Western Cape, South Africa Initiate International Full timeCustomer Service Support Specialist - Italian SpeakingAre you passionate about travel and ready to embark on an exciting journey with a leading tourism company? We're searching for a vibrant and enthusiastic Italian speaking Customer Service Support Specialist to join our team in Cape Town, South Africa.Your key responsibilities as the Italian speaking...
-
Learning and Support Expert
1 month ago
Cape Town, Western Cape, South Africa Emporium Full timeJob Summary:Emporium is seeking a highly skilled Training and Development Specialist to join our team. As a key member of our organization, you will be responsible for creating and managing training plans with customers, reporting on training progress, and providing system training and customer support.Key Responsibilities:Develop and implement comprehensive...
-
Learning and Support Expert
1 month ago
Cape Town, Western Cape, South Africa Emporium Full timeJob Summary:Emporium is seeking a highly skilled Training and Development Specialist to join our team. As a key member of our organization, you will be responsible for creating and managing training plans with customers, reporting on training progress, and providing system training and customer support.Key Responsibilities:Develop and implement comprehensive...
-
Customer Service Representative English-speaking
3 weeks ago
Cape Town, Western Cape, South Africa Digital Customer Care Company BV Full timeAbout the JobWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Digital Customer Care Company BV. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including live chat, phone, and email.Key...
-
Customer Service Representative English-speaking
2 weeks ago
Cape Town, Western Cape, South Africa Digital Customer Care Company BV Full timeAbout the JobWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Digital Customer Care Company BV. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including live chat, phone, and email.Key...
-
Customer Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Emporium Full timeCustomer Support ConsultantEmporium is seeking a highly skilled and experienced Customer Support Consultant to join our team. As a Customer Support Consultant, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Creating and managing training plans...
-
Customer Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Emporium Full time{"h1":"Customer Support Consultant Position at Emporium ","p":"Emporium is seeking a highly skilled Customer Support Consultant to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving customer queries, and guiding users through our system's features and...
-
Customer Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa HR Studio Full timeAbout the RoleWe're seeking a dedicated and customer-focused individual to join our team as a Customer Support Specialist. This role is crucial in ensuring our users, tenants, and landlord clients receive unparalleled support and success in using our solutions.Key ResponsibilitiesAssist customers with inquiries via email, phone, and chat, providing timely...
-
Customer Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Emporium Full timeCustomer Support ConsultantEmporium is seeking a highly skilled Customer Support Consultant to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Develop and implement training plans with customers to ensure successful adoption of our...
-
Customer Support Specialist
1 day ago
Cape Town, Western Cape, South Africa Emporium Full timeCustomer Support ConsultantEmporium is seeking a highly skilled Customer Support Consultant to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Develop and implement training plans with customers to ensure successful adoption of our...
-
Customer Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Fempower Full timeCustomer Support ConsultantAt Fempower, we are seeking a highly skilled and customer-focused Customer Support Consultant to join our team. As a key member of our Customer Support Department, you will be responsible for providing exceptional customer service and assistance with money transfer orders and related queries.The ideal candidate will have a strong...
-
Customer Support Specialist
1 week ago
Cape Town, Western Cape, South Africa Emporium Full timeCustomer Support ConsultantEmporium is seeking a highly skilled Customer Support Consultant to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving queries, and guiding users through our system.Key Responsibilities:Develop and implement training plans with customers to ensure...
-
Customer Support Specialist
1 week ago
Cape Town, Western Cape, South Africa SupportYourApp Full timeUnlock Your Potential with SupportYourAppAre you passionate about delivering exceptional customer experiences? Do you thrive in a multicultural and multilingual environment? Join our team at SupportYourApp, a leading Support-as-a-Service company, and take your career to the next level!About the RoleWe are seeking a highly skilled and motivated Customer...
-
Customer Support Specialist
1 day ago
Cape Town, Western Cape, South Africa Emporium Full timeCustomer Support ConsultantEmporium is seeking a highly skilled Customer Support Consultant to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Develop and implement training plans with customers to ensure successful adoption of our...
-
Customer Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Fempower Full timeCustomer Support ConsultantWe are seeking a highly skilled and customer-focused Customer Support Consultant to join our team at Mukuru. As a key member of our Customer Support Department, you will play a vital role in providing exceptional customer service and assistance with money transfer orders and related queries.The ideal candidate will have a strong...
-
Customer Support Specialist
1 day ago
Cape Town, Western Cape, South Africa HR Studio Full timeAbout the RoleWe're seeking a dedicated and skilled Customer Support and Onboarding professional to join our team at HR Studio. This critical role is responsible for ensuring our users, tenants, and landlord clients receive exceptional support and success in utilizing our solutions.Key ResponsibilitiesProvide timely and effective support to customers via...
-
Customer Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Talent Sam Full timeAbout the RoleWe're seeking a highly skilled Customer Support Specialist to join our team at Talent Sam. As a key member of our support team, you'll be responsible for delivering exceptional customer experiences and ensuring our B2B customers receive timely and effective support.Key ResponsibilitiesSupport Delivery: Manage and deliver timely support via...