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Administrative Sales Associate

2 weeks ago

Stellenbosch, Western Cape, South Africa Persona Staff Full time

Job Description

 

  • Manage and respond to customer inquiries and orders, providing timely and effective support.
  • Interact with customers in person, over the phone, and via email, delivering exceptional service.
  • Verify and validate customer orders, ensuring accuracy and completeness.
  • Record and input customer data into our database, maintaining up-to-date information.
  • Prepare and present quotes to customers, highlighting key features and benefits.
  • Communicate product availability, lead times, and alternative options to customers, promoting transparency.
  • Issue accurate and timely invoices, managing cash flow and resolving issues.
  • Coordinate order processing and fulfillment, ensuring smooth delivery and customer satisfaction.
  • Maintain and update customer records, using data to inform business strategies.
  • Support the sales team with administrative tasks, contributing to overall success.

 

Requirements

 

  • 2+ years of experience in sales or a related field, with a strong track record.
  • Excellent knowledge of Microsoft Office, with a focus on Excel and Word.
  • A high level of energy, enthusiasm, and accountability, driving results-oriented performance.
  • The ability to prioritize tasks, manage time effectively, and meet deadlines.
  • A valid driver's license, enabling travel and attendance at client sites.