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SLA Compliance Specialist

2 weeks ago

Johannesburg, Gauteng, South Africa Afrizan People Intelligence Full time

A skilled SLA Compliance Specialist is needed to manage and negotiate Service Level Agreements to ensure compliance and optimal operational performance.

The ideal candidate should possess at least two years of experience in contract management, preferably in the construction, tech, or telecoms industries.

Responsibilities include:

  • Ensuring SLAs are aligned with business objectives
  • Leading contract lifecycle management from inception to renewal
  • Collaborating with cross-functional teams to guarantee contract terms meet business expectations

What We're Looking For:

  • 2+ years of experience in contract management with a focus on SLAs
  • Background in construction, tech, or telecoms highly advantageous
  • Excellent organizational skills and ability to handle multiple contracts

Job Description Format: Company overview, salary not disclosed, job description, required skills and qualifications, benefits