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Process Engineering Director
2 weeks ago
Transformational Leadership
We are looking for a Process Engineering Director to oversee the execution of service design projects. This leader must have a deep understanding of process mapping, journey mapping, and business process optimisation to drive business transformation.
About Our Mission
At Service Design Magazine, our mission is to deliver exceptional service experiences through collaborative teamwork and innovation. You will work alongside business leaders, data analysts, and customer-facing teams to refine service experiences.
Main Objectives
- Define and structure design deliverables that align with business objectives and strategic priorities.
- Collaborate with product owners, engineers, and process teams to ensure services are technically feasible and operationally sustainable.
