Compliance and Operational Excellence Lead

4 days ago


Pretoria, Gauteng, South Africa Neptune Full time

At Neptune, we strive to revolutionize consumer and business services for migrant and marginalized communities.

We need a seasoned Risk and Compliance Manager to drive our risk assessment, regulatory compliance, and fraud prevention efforts.

This critical role will focus on risk frameworks, regulatory compliance, fraud prevention, operational resilience, and overall risk management strategies.

The selected candidate will play a pivotal part in ensuring that our merchant services provider complies with all regulatory and operational risk guidelines.

Responsibilities:

  1. Establish and maintain robust risk frameworks.
  2. Conduct regular risk assessments and ensure regulatory adherence.
  3. Develop and execute fraud prevention strategies.
  4. Optimize processes to enhance operational resilience.
  5. Lead the development and implementation of overall risk management strategies.

Qualifications:

  1. 4+ years of experience in Call Centre management with excellent team leadership skills.
  2. Proven track record in process optimization and team leadership.
  3. A minimum of 4+ years' experience in compliance within a financial services environment or similar.

This position requires an experienced professional with strong expertise in team leadership, process optimization, and compliance within a financial services setting.



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