Operations Manager

4 weeks ago


Port Elizabeth, Eastern Cape, South Africa Set Consulting Full time
Operations Manager Job Description

Set Consulting is seeking a highly skilled Operations Manager to join our team at a prestigious Shopping Centre in Port Elizabeth. As a key member of our property management team, you will be responsible for providing technical and management support for the maintenance of the centre.

Main Responsibilities:

  • Develop and implement planned, preventative, and emergency maintenance plans to ensure the centre's facilities are well-maintained and meet the required standards.
  • Ensure all life cycle and maintenance plans are in place, including 3, 5, and 10-year plans.
  • Manage the asset register to ensure accurate tracking and maintenance of centre assets.
  • Implement energy-saving programs using environmental and sustainability methodologies to reduce the centre's carbon footprint.
  • Contribute to the development of service level agreements (SLAs) for approved service providers.
  • Ensure the centre complies with building and statutory regulations, including health and safety standards.
  • Identify trends in complaints and respond promptly to resolve issues.
  • Manage relationships with tenants, including tenant installations and budgets.
  • Conduct technical and service contract inspections to ensure compliance with centre standards.
  • Coordinate staff activities and work schedules to ensure efficient operations.
  • Manage all services and monitor the quality of services provided.
  • Negotiate pricing structures and manage municipal utilities to optimize costs.
  • Prepare technical and financial reports to inform centre management decisions.
  • Stay up-to-date with market trends to ensure the centre remains competitive.
  • Manage procurement of goods and services to ensure timely delivery and quality.
  • Prepare budgets and forecasts, as well as budget variance reports, to inform centre management decisions.

Qualifications and Experience:

  • Diploma or degree in Property or Building Science or Facilities Management.
  • Relevant property experience in retail (shopping centre) management.

If you are interested in this opportunity, please submit your CV via the link provided. You will be directed to our database, Ditto.


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