Technical Operations Lead

5 days ago


Centurion, Gauteng, South Africa Network Recruitment Full time

The Data Management Specialist role at Network Recruitment involves a high level of technical expertise and analytical skills.

Key Responsibilities:
  1. Analyse operations and market trends to identify opportunities for workflow improvement and enhanced customer interactions.
  2. Study competitor activities to inform strategic decisions and recommend enhancements.

The ideal candidate will have a proven track record of improving processes and workflows, as well as excellent communication and leadership skills.

Requirements:
  • Minimum 3 years of experience in an after-sales service or customer service environment.
  • Understanding of warranty processing or technical support in a related industry is preferred.
  • Prior experience with CRM systems and data management - essential.

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