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Branch Leadership Role

1 week ago

Rustenburg, North-West, South Africa Old Mutual Finance Full time
Job Overview

This is a leadership role that oversees the operations of a financial services branch. The successful candidate will be responsible for driving sales and service growth, while ensuring efficient management of expenses.

  1. The Branch Manager will support and motivate consultants to achieve their targets and provide excellent customer service.
  2. They will manage the branch as a profit centre, balancing product sales, service levels, and expenses.
  3. The role involves supervising and developing the consultant team through performance appraisals, coaching, and mentoring.
Key Responsibilities
  • Manage daily operations, including expense and cost management, to ensure branch profitability.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Maintain effective relationships with internal and external stakeholders.
  • Identify new business opportunities and market products effectively.
Requirements
  1. Matric or equivalent qualification (NQF 4).
  2. RE5 qualification advantageous.
  3. Minimum 3-5 years' experience in store management or within a financial institution.