Business Development Specialist
16 hours ago
About the Role
West Coast Personnel is seeking a seasoned Business Development Specialist to join our team. As a key member of our sales team, you will be responsible for identifying new business opportunities, building relationships with existing clients, and driving revenue growth across various sectors.
Duties & Responsibilities
- New Business Development:
Research potential clients and decision-makers, set up meetings with key stakeholders and company leaders, develop and present tailored proposals that address client needs, collaborate with the team on pricing and solutions, handle objections, negotiate effectively, and maintain a positive image that aligns with client expectations to close deals successfully. - Client Retention:
Present new products and services to clients, enhance existing relationships, collaborate with technical staff and internal teams to meet customer needs and ensure satisfaction, arrange and participate in both internal and external client debriefs to assess and improve service delivery. - Business Development Planning:
Attend industry events, conferences, and associations to gather insights on market trends, provide feedback, present to mid and senior management on business trends, identifying opportunities for new services, products, and distribution channels, leverage market and competitor knowledge to develop the company's unique selling propositions and differentiators, driving sales growth. - Management and Research:
Ensure Salesforce and the company's CRM are updated weekly with accurate data, tracking activity to meet sales targets, collaborate with marketing to ensure prerequisites like prequalification or vendor listing are completed on time, provide training and mentoring to business developers and internal staff, ensuring the team represents the company positively, research and develop a strong understanding of the company's people, capabilities, and goals to drive performance and growth. - Bid Management:
Prepare bid briefs, review documents, and qualify tender opportunities, manage online tenders and support the bid process, track sales targets and provide research for the sales team, oversee Salesforce, assist the administrator, and coordinate with the call center on opportunities, attend networking events to drive business growth.
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