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Technical Support Professional

1 week ago

Pretoria, Gauteng, South Africa Findojobs South Africa Full time
Job Overview:
Findojobs South Africa is seeking a Technical Support Professional to join our team. As a Technical Support Professional, you will be responsible for providing high-quality technical support to clients across various industries. Your primary role will involve troubleshooting and resolving technical issues, ensuring timely resolution of customer complaints, and providing exceptional customer service.

Key Responsibilities:
  • Manage inbound technical calls and remotely investigate/troubleshoot issues
  • Responsible for providing phone and email-based problem-solving and fault-finding support

Required Skills and Qualifications:
To be successful in this role, you will need to have excellent problem-solving skills, strong communication skills, and the ability to work well under pressure. You must also be proficient in computer hardware and software troubleshooting.

Benefits:
We offer a competitive salary package, comprehensive training, and opportunities for career growth and development.