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Forwarding and Clearing Operations Manager
1 week ago
Job Requirements:
We are looking for a highly skilled and experienced Forwarding and Clearing Operations Manager to join our team at Profession Hub. The successful candidate will have a strong background in logistics and supply chain management, as well as excellent communication and leadership skills.
Responsibilities:
- Maintain relationships with Agents, SARS Customs, Service Providers (Internal & External), and clients.
- Manage and control the forwarding/receipt of inbound and outbound cargo documentation.
- Liaise and negotiate with statutory bodies to ensure effective finalization of the documentation processes.
- Manage the C&F team and ensure they are all up to date on new statutory requirements.
- Clearing documentation for road freight.
- Management reports.
- Drive and manage profitable and consistent commercial retention, new business development, and growth initiatives.
- Identify staff development/training needs and ensure high levels of staff motivation and enthusiasm.
- Ensure the effective running and coordination of the Forwarding and Clearing Compliance Manager's operational function.
- Ensure that all relevant policies and procedures are adhered to.
- Set up reports and tools to rate performance/inefficiencies and put action plans in place.
- Maintain client satisfaction through cooperation with allied disciplines (entries, invoicing, customs, transporters).
- Ensure client communication is effective and efficient in all departments within the branch.
