Restaurant Floor Manager Position
1 month ago
Restaurant Careers
We are seeking an experienced and skilled Restaurant Floor Manager to join our team in a busy contemporary Restaurant in the Brooklyn area.
Company Overview:
The successful candidate will be responsible for managing a high-performing Restaurant floor, ensuring excellent customer service, and maintaining a positive and productive work environment.
Key Responsibilities:
- Floor Management: Oversee the daily operations of the Restaurant, including staff management, customer service, and inventory control.
- Staff Management: Supervise and train a team of waiters, ensure they have the necessary skills to deliver exceptional customer service, and provide coaching and feedback to improve performance.
- Customer Service: Develop and implement strategies to enhance customer satisfaction, handle complaints effectively, and maintain a high level of customer loyalty.
- Inventory Control: Monitor and manage inventory levels, minimize waste, and optimize stock replenishment to ensure efficient operations.
Requirements:
- Experience: A minimum of 2 years' experience in a similar role in a busy Restaurant environment.
- Knowledge: Extensive knowledge of Restaurant floor management principles, practices, and procedures.
- Skill: Excellent communication, leadership, and problem-solving skills, with the ability to work under pressure and adapt to changing situations.
- Education: High school diploma or equivalent required; degree in hospitality, business administration, or related field preferred.
Salary: R 12 – 14 K net per annum, depending on experience and qualifications.
Location: Brooklyn area.
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