Senior Insurance Underwriter
2 weeks ago
About the Role
We are seeking a highly skilled and experienced Senior Insurance Underwriter to join our team at WatersEdge Solutions in Johannesburg North. This is an exciting opportunity for a results-driven professional to take on a key role in delivering exceptional customer service, ensuring compliance with regulatory requirements, and building strong relationships with clients and stakeholders.
Key Responsibilities
- New Business Acquisition
- Assist Account Executives in obtaining prospective clients' current insurance details, approach the market for quotes, complete comparisons, and prepare required documentation.
- Process policies on the business system, raise invoices, and provide complete documentation packs to AEs.
- Renewal Management
- Prepare claims experience and loss ratio reports, review policies, and ensure all renewal rules are applied correctly.
- Update comparative spreadsheets, assist AEs with market exercises, and draft additional comparisons when necessary.
- Provide AEs with renewal packs for client discussions and follow up on outstanding information.
- Policy Amendments and Cancellations
- Immediately process cover confirmations and handle notifications of interest for financial institutions.
- Manage amendment requests, obtain necessary terms, and ensure all changes are communicated to clients, AEs, and insurers.
- Cancellations and Multi-Claimant Reports
- Manage cancellation requests, liaise with AEs for retention efforts, and process cancellations when required.
- Generate multi-claimant reports, analyse claims, and apply corrective actions as advised by AEs.
- General Administration
- Maintain electronic policy files, action daily diary items, and assist other department members when needed.
- Ensure professional behavior, punctuality, and adherence to service level agreements (SLAs).
About You
- You will have a minimum of 5 years of relevant work experience in the short-term insurance industry, preferably in underwriting.
- You hold a Matric certificate and FAIS Compliant qualifications at NQF Level 4.
- You possess strong time management and organisational skills, excellent communication and customer service abilities, and proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
- You are results-oriented, goal-driven, committed to continuous learning and adaptability, honest, and have integrity.
Requirements
- A minimum of 5 years of relevant work experience in the short-term insurance industry.
- FAIS Compliant qualifications at NQF Level 4.
- Matric certificate.
- Strong time management and organisational skills.
- Excellent communication and customer service abilities.
- Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
Salary Range
The estimated salary for this position is R500,000 - R750,000 per annum, depending on experience.
Benefits
- Competitive salary.
- Ongoing training and development opportunities.
- A supportive and dynamic work environment.
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