Senior Insurance Underwriter

2 weeks ago


Johannesburg, Gauteng, South Africa WatersEdge Solutions Full time

About the Role

We are seeking a highly skilled and experienced Senior Insurance Underwriter to join our team at WatersEdge Solutions in Johannesburg North. This is an exciting opportunity for a results-driven professional to take on a key role in delivering exceptional customer service, ensuring compliance with regulatory requirements, and building strong relationships with clients and stakeholders.

Key Responsibilities

  • New Business Acquisition
    • Assist Account Executives in obtaining prospective clients' current insurance details, approach the market for quotes, complete comparisons, and prepare required documentation.
    • Process policies on the business system, raise invoices, and provide complete documentation packs to AEs.
  • Renewal Management
    • Prepare claims experience and loss ratio reports, review policies, and ensure all renewal rules are applied correctly.
    • Update comparative spreadsheets, assist AEs with market exercises, and draft additional comparisons when necessary.
    • Provide AEs with renewal packs for client discussions and follow up on outstanding information.
  • Policy Amendments and Cancellations
    • Immediately process cover confirmations and handle notifications of interest for financial institutions.
    • Manage amendment requests, obtain necessary terms, and ensure all changes are communicated to clients, AEs, and insurers.
  • Cancellations and Multi-Claimant Reports
    • Manage cancellation requests, liaise with AEs for retention efforts, and process cancellations when required.
    • Generate multi-claimant reports, analyse claims, and apply corrective actions as advised by AEs.
  • General Administration
    • Maintain electronic policy files, action daily diary items, and assist other department members when needed.
    • Ensure professional behavior, punctuality, and adherence to service level agreements (SLAs).

About You

  • You will have a minimum of 5 years of relevant work experience in the short-term insurance industry, preferably in underwriting.
  • You hold a Matric certificate and FAIS Compliant qualifications at NQF Level 4.
  • You possess strong time management and organisational skills, excellent communication and customer service abilities, and proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
  • You are results-oriented, goal-driven, committed to continuous learning and adaptability, honest, and have integrity.

Requirements

  • A minimum of 5 years of relevant work experience in the short-term insurance industry.
  • FAIS Compliant qualifications at NQF Level 4.
  • Matric certificate.
  • Strong time management and organisational skills.
  • Excellent communication and customer service abilities.
  • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).

Salary Range

The estimated salary for this position is R500,000 - R750,000 per annum, depending on experience.

Benefits

  • Competitive salary.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.


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