Head of Customer Retention

About the RoleWe are seeking a highly motivated and commercially driven individual to join our team as a Gaming Customer Retention Strategist. As a key member of our iGaming department, you will play a vital role in developing and implementing customer retention strategies that drive business growth.Your primary focus will be on designing and executing...

About the JobThis is an exciting opportunity to work in a dynamic and innovative company where you will be responsible for developing and implementing customer retention strategies for our iGaming products. As a Gaming Retention Manager, you will work closely with the Head of Retention to identify areas of improvement and develop targeted solutions to drive...

We are searching for a highly motivated and commercially driven Retention Manager for our iGaming products. iGaming at KingMakers includes all of our none-sports betting products, primarily Virtual sports, casino slots, casino table and crash games. Reporting to the Head of Retention, you will play a key role in developing the customer retention strategy for...

We are searching for a highly motivated and commercially driven Retention Manager for our iGaming products. iGaming at KingMakers includes all of our none-sports betting products, primarily Virtual sports, casino slots, casino table and crash games. Reporting to the Head of Retention, you will play a key role in developing the customer retention strategy for...

Logimeter City of Cape Town, Western Cape, South AfricaHead of Customer SuccessLogimeter is a SaaS business based in Newlands, Cape Town. Our mission is to enable car dealerships to improve their sales performance and revenues through the use of our solutions.Role Overview:As the Head of Customer Success, you will play a pivotal role in driving customer...

About the PositionWe are seeking a highly motivated and experienced Virtual Sports Retention Specialist to join our team. As a key member of our iGaming department, you will play a vital role in driving business growth through effective customer retention strategies.Your primary focus will be on designing and executing initiatives to increase customer...

Lulabet is a leading gaming operator in South Africa, dedicated to delivering exceptional player experiences.Job OverviewWe are seeking a skilled Customer Retention Strategist to join our dynamic marketing team. The ideal candidate will develop and execute targeted promotional campaigns to enhance customer engagement and retention.Main ResponsibilitiesDesign...

We are looking for a Customer Retention Specialist to handle customer inquiries related to cancellations, disputes, and service issues. Your role will be to engage with customers, understand their concerns, and provide solutions to retain their business while ensuring a high standard of service.Key ResponsibilitiesCustomer Retention: Manage inbound calls,...

Xcede Group is a leading digital bank revolutionising the financial industry.As the Retention Manager, you will play a crucial role in managing customer lifecycle analytics and driving monetisation strategies.Key Responsibilities:Collaborate with the product team to improve app monetisation opportunities and increase Average Revenue Per User (ARPU).Utilise...

Job OverviewWe are seeking a skilled and experienced individual to join our team as a Gaming Retention Manager. In this role, you will be responsible for developing and implementing customer retention strategies for our iGaming products. The successful candidate will have excellent analytical and communication skills, with the ability to interpret data and...

Job Description:Lead the development and execution of personalized communication strategies to enhance member engagement and retentionOversee the implementation of CRM systems, digital channels, and marketing automation to optimize customer experience and satisfactionAnalyse customer behaviour, segmentations, and data insights to inform the creation of...

About the RoleWe are seeking a highly skilled Email Marketing and Customer Retention Specialist to join our team at Darkroom Agency LLC.As a key member of our marketing team, you will be responsible for developing and executing data-driven email and SMS strategies for our Direct-to-Consumer (DTC) e-commerce clients.Key ResponsibilitiesWork closely with our...

Job OverviewCredit Managers at Nedbank Head Office are responsible for assessing and evaluating lending applications for Commercial clients, minimizing impairments, and maximizing profit. This role involves the consistent application of the Nedbank credit policy through risk-based affordability assessments, periodic credit reviews of existing customers, and...

Company Overview:At Boomerang Marketing, we pride ourselves on being a leading force in the industry. Our team of dedicated professionals is committed to excellence and strives to deliver outstanding results.Job Description:We are seeking a highly skilled Sales Retention Specialist to join our dynamic team. As a key member of our sales team, you will be...

About the OpportunityAs the Head of Customer Success, you will play a crucial role in driving customer satisfaction, retention, and revenue growth at Logimeter.Main Responsibilities:Customer Success Strategy:Develop and execute a customer success strategy aligned with the company's objectives.Establish key metrics to measure customer satisfaction, adoption,...

We're a fast-paced, dynamic company that's always looking for new ways to innovate and improve our services.Company OverviewDarkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. We've been recognized as one of the fastest growing private companies in America by Inc. 5000 and a top 1% digital...

About the JobWe are seeking an experienced CRM Specialist to join our team at KingMakers. As a CRM Specialist, you will play a crucial role in executing and optimizing CRM campaigns, ensuring alignment with business objectives and customer needs.This role involves collaborating cross-functionally to develop effective customer journeys and targeting criteria...

The Head of Workshop is crucial in steering the workshop team towards delivering topnotch technical maintenance, overseeing significant operational projects, ensuring equipment reliability, maintaining service quality, managing third-party warranties, and keeping track of loan stock. This role is enhanced by collaboration with service and support managers,...

LulaBet Cape Town, Western Cape, South AfricaRetention and Promotions SpecialistCompany DescriptionWe are a leading I-gaming and Sportsbook operator based in Cape Town, dedicated to providing a top-tier, world-class betting experience. Our commitment to innovation, customer service, and quality has made us a go-to destination for gaming enthusiasts.As part...

Job Title: Head of Customer SuccessWe are seeking a seasoned professional to join our team as a Head of Customer Success. The ideal candidate will have extensive experience in software training and will be responsible for developing and implementing comprehensive training strategies that align with our company's goals.Key ResponsibilitiesDevelop and...