Senior Project Manager
1 month ago
Job Title: Senior Project Manager
Job Summary:
The Senior Project Manager will lead and direct concurrent client projects classified as standard or complex. They may also be involved in larger scale programmes and responsible for delivery across domains, business areas, geographies and technologies.
Key Responsibilities:
- Lead and direct concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objective
- Engage with stakeholders to deliver projects from original concept through final implementation
- Ensure client satisfaction and manages escalations, acting as single point of contact to the client
- Ensure that the project / programme delivers as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction
- Manage delivery of the project/programme, including rigorous scope control and change management
- Ensure client satisfaction and manages escalations, acting as single point of contact to the client
- Documentation and management of risks and issues
- Ensuring clear and concise communications to all stakeholders
- Provide pre-sales support by working with sales teams to scope and cost a project or programme solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
- Identification of opportunities and influence the sale by conducting a business conversation with the client positioning NTT Ltd consulting and technical services offerings
- Coordinate activities of the project teams through task delegation, resource assignment and programme management
Requirements:
- Relevant project management certifications preferably PMP
- ITIL certification is preferable
- Required Experience: Demonstrated project / programme management experience preferably in a multi-national Professional Services environment
- Proven client engagement experience
- Demonstrated understanding of the project/programme life cycle
- Demonstrated competency in project/programme change management
- Proven experience managing expectations when balancing alternatives against business and financial constraints
- Have wide-ranging experience
- Uses professional concepts and company objectives to solve complex issues in creative ways
- Networks with others outside own area of expertise
- Exercises judgment in selecting methods, techniques and evaluation criteria to obtain results
- May coordinate others' activities
- Typically requires significant related experience with a Bachelor's or equivalent degree
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