Technical Solutions Expert

16 hours ago


Port Elizabeth, Eastern Cape, South Africa Profile Personnel Full time
About the Role

We are looking for a skilled Technical Solutions Expert to join our team at Profile Personnel.

Key Responsibilities:

  • Function as a 'flying doctor' to assess and evaluate vehicles, providing expert guidance on complex technical problems.
  • Travel to Dealerships to diagnose and repair complex vehicle issues, ensuring quality and safety standards are met.
  • Conduct in-depth analyses of vehicle problems, identifying root causes and developing training materials to improve dealer performance.
  • Monitor and report on dealer-specific metrics, ensuring compliance with Group Aftersales processes and standards.

Requirements:

  • Expert knowledge of product, Group standards, After Sales systems and support, warranty, dealer workshop processes, technical infrastructure, and consumer legal framework.
  • Proven experience in Dealer Network with a focus on After Sales and vehicle diagnostics.
  • Ability to manage and formulate new dealer strategies, ensuring effective problem-solving and logical thinking skills.

Estimated Salary: R900,000 - R1,300,000 per annum



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