Senior Administrative Assistant

6 days ago


Centurion, Gauteng, South Africa WeBuyCars Full time
Administrative Support Officer Role

We are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at WeBuyCars. As a key member of our administrative staff, you will be responsible for providing exceptional support to our stakeholders while ensuring seamless day-to-day operations.

Key Responsibilities:Debtors & Other Administration:
  1. Monitor and follow up on outstanding debtors to prevent any delays.
  2. Review and reconcile financial records to identify and resolve any discrepancies.
  3. Assist with administrative queries from various stakeholders, including employees, customers, and suppliers.
Licensing & Registration:
  1. Track and follow up on outstanding licensing and registration packs to ensure timely completion.
  2. Resolve rejected licensing and registration packs to prevent any delays.
  3. Manage administrative marks related to licensing and registration to maintain accurate records.
Refund Processing & Compliance:
  1. Process refunds related to licensing and registration, deposits, and other transactions.
  2. Assist with following up and driving compliance with relevant regulations to prevent any non-compliance issues.
Customer & CRM Support:
  1. Respond to CRM queries regarding refunds, licensing, and registration to provide clear and professional communication to customers and stakeholders.
  2. Assist with resolving customer complaints and queries to maintain a positive reputation.
Qualifications & ExperienceMinimum Requirements:
  1. Matric (Grade 12) qualification.
  2. 2+ years of experience in an administrative or finance-related role.
  3. Experience in handling financial documents and customer inquiries.
Preferred Qualifications:
  1. Experience in the motor industry, finance, or insurance sector.
  2. Knowledge of licensing and registration processes.
Our Benefits
  1. Market-related salary.
  2. Cellphone allowance.
  3. Momentum Provident Fund.
  4. 15 Days annual leave.


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