Head of Client Engagement

5 days ago


Johannesburg, Gauteng, South Africa Salt Employee Benefits Full time
Overview

Salt Employee Benefits is a leading provider of employee benefits solutions. We are committed to delivering exceptional member experiences through innovative products and services.

About the Job

We are seeking a highly experienced professional to fill the role of Chief Experience Officer. As a key member of our leadership team, you will be responsible for developing and implementing a comprehensive client experience strategy that aligns with our company's overall business objectives.

Responsibilities
  • To develop and implement a comprehensive client experience strategy that drives business growth and member satisfaction.
  • To lead the development of data-driven client journey maps to inform business decisions.
  • To collaborate with cross-functional teams to identify areas of improvement and opportunities for growth.
  • To work closely with internal stakeholders to ensure seamless execution of initiatives.


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