Business Operations Manager
3 days ago
Sigma Connected Group is a leading provider of customer service solutions, committed to excellence in all aspects of our business. As a Business Operations Manager, you will be responsible for leading the smooth operation of your designated area, driving high performance and ensuring employees are engaged and motivated. You will focus on nurturing a continuous improvement culture with high levels of employee engagement and recognition.
Key responsibilities include:
- Leading and guiding Agents and Service Delivery Managers to ensure alignment with our Always Improving Performance Framework
- Managing relationships with clients, ensuring we meet or exceed client expectations through regular updates and reporting
- Strategizing and assisting in identifying opportunities for our sales teams
You will work closely with internal stakeholders, including HR, IT, and recruitment, to align on processes that impact the business. Financial performance management is also key, ensuring we meet service credit thresholds and manage incentive targets while striving for the highest possible profit margins.
We are seeking an Operational Leader with a strong Sales/Utilities UK BPO background, skilled in fostering an inclusive and supportive environment where employees feel valued and motivated. Strong analytical skills and ability to assess performance data, identify improvement opportunities, and implement effective solutions are essential.
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Business Centre Operations Manager
14 hours ago
Cape Town, Western Cape, South Africa Cape Business Centre Full timeCape Business Centre is a prestigious business hub located in the heart of Cape Town's V&A Waterfront Harbour.As a highly motivated and organised Business Centre Manager, you will be responsible for overseeing the day-to-day operations of our business hub.The ideal candidate will possess strong leadership skills, excellent client relationship abilities, and...
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Call Centre Operations Manager
4 days ago
Cape Town, Western Cape, South Africa Santam Business Full timeSantam Business seeks a Call Centre Operations Manager to lead our client engagement team.Job OverviewThis role is responsible for overseeing the day-to-day operations of our contact centre, ensuring efficiency and productivity. You will manage staffing, scheduling, and resource allocation to meet business objectives.Main ResponsibilitiesDevelop and...
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Warehouse Operations Manager
2 days ago
Cape Town, Western Cape, South Africa Astral Operations Ltd Full timeJob OverviewAstral Operations Ltd is seeking a highly skilled Warehouse Operations Manager to oversee the effective management of stock in the New Market Cold Store. The successful candidate will be responsible for maintaining efficiencies, quality, and cost control.The ideal candidate will have a minimum of 3 years' experience in FMCG stock control,...
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Cape Town Business Hub Manager
14 hours ago
Cape Town, Western Cape, South Africa Cape Business Centre Full timeCape Business Centre offers a dynamic and luxurious business environment at the heart of Cape Town's business hub.We are seeking a skilled and experienced Business Centre Manager to join our team.The successful candidate will be responsible for managing client relationships, coordinating bookings, and ensuring smooth operations.Key Responsibilities:Client...
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Financial Manager
2 days ago
Cape Town, Western Cape, South Africa Astral Operations Ltd Full timeCompany OverviewAstral Operations Ltd is a dynamic organization that requires an experienced Financial Manager to oversee financial operations. The successful candidate will be responsible for ensuring the accuracy and integrity of financial data, maintaining compliance with regulatory requirements, and providing strategic financial guidance to support...
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Director of Contact Centre Operations
4 days ago
Cape Town, Western Cape, South Africa Santam Business Full timeWe require a Director of Contact Centre Operations to lead our contact centre team at Santam Business.Key ResponsibilitiesThis role involves overseeing the contact centre operations, developing and implementing operational strategies, and aligning departmental objectives with company vision and mission.Contact Centre OperationsOversee contact centre...
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Business Operations Manager
3 days ago
Cape Town, Western Cape, South Africa M&G Investments Full timeM&G Investments is seeking a seasoned Business Operations Manager to lead the M&G Business Enablement Team in partnering with Front Office and Distribution departments. The successful candidate will be responsible for leading the team in identifying operational business problems, finding solutions, and facilitating the change delivery process on behalf of...
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Dynamic Business Environment Leader
14 hours ago
Cape Town, Western Cape, South Africa Cape Business Centre Full timeCape Business Centre is a leading provider of business solutions and services in Cape Town.We are seeking a highly motivated and organised Business Centre Manager to join our team.The successful candidate will be responsible for managing client relationships, coordinating bookings, and ensuring smooth operations.Key Responsibilities:Client Management &...
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Business Operations Manager
5 days ago
Cape Town, Western Cape, South Africa Tsebo Solutions Group Full timeJob SummaryWe are seeking a highly skilled Business Operations Manager to join our team at Tsebo Solutions Group.The successful candidate will be responsible for ensuring the profitability of the unit at all times, which includes handling cash, completing sales control sheets correctly, and balancing theoretical and actual sales.In addition to this, the...
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Business Operations Manager
5 days ago
Cape Town, Western Cape, South Africa WNS Analytics Full timeWNS Analytics: A Global BPM LeaderWe are a global Business Process Management (BPM) leader, offering business value to 400+ clients by combining operational excellence with deep domain expertise in key industry verticals. Our WNS South Africa operation has been in place since 2003 and built a reputation as the industry leader for Business Process Outsourcing...
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Operational Manager
7 days ago
Cape Town, Western Cape, South Africa Games Global Operations Limited Full timeAbout the RoleWe are seeking a highly skilled Project Manager to join our team at Games Global Limited. As a Project Manager, you will be responsible for planning and overseeing projects to ensure timely completion and alignment with company objectives.The ideal candidate will possess excellent project management skills, strong communication abilities, and...
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Business Operations Manager
2 days ago
Cape Town, Western Cape, South Africa Sagan Recruitment Full timeCompany OverviewSagan Recruitment is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions with leading American companies.Job SummaryThe Operations Manager will...
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Manager of Client Engagement
4 days ago
Cape Town, Western Cape, South Africa Santam Business Full timeWe are seeking a Manager of Client Engagement to join our team at Santam Business.Key ResponsibilitiesThis role involves leading the client engagement team, developing and implementing operational strategies, and aligning departmental objectives with company vision and mission.Client EngagementDevelop and implement operational strategies to achieve business...
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Business Development Manager
2 hours ago
Cape Town, Western Cape, South Africa Daisy Business Solutions Full timeJob OverviewDaisy Business Solutions is a leading provider of business consulting and services, seeking an experienced Sales and Business Development professional to join our team.Key ResponsibilitiesEstablish and maintain strong relationships with prospective clients to drive sales growth and revenue expansion.Present and promote products to potential...
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Business Operations Manager
7 days ago
Cape Town, Western Cape, South Africa Alliance Abroad South Africa Full timeAt Alliance Strategies Inc., we strive to foster a friendly and helpful environment for our clients and participants. Our Core Values guide everything we do:Whatever it Takes: We are resilient and solution-oriented, always striving to make things right and learn swiftly from our experiences.Treat Them Like Family: We are supportive and dependable, fostering...
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Clinical Operations Supervisor
2 days ago
Cape Town, Western Cape, South Africa Business Capital Group Full timeLeadership OpportunityThe Business Capital Group invites applications for a Radiotherapy Services Director to lead our team and drive the delivery of high-quality radiation therapy services.About the RoleThis key leadership position is responsible for managing the technical staff and overseeing the clinical operations of the Radiation Oncology patient...
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Business Operations Manager
5 days ago
Cape Town, Western Cape, South Africa Small Enterprise Development Agency_gov Full timeAbout the JobWe are seeking a Business Operations Manager to join our team at SEDA. The successful candidate will be responsible for managing the implementation of human capital processes, policies, and procedures across the organization.Key ResponsibilitiesImplement and monitor human resource strategies aligned with organizational goals and objectivesManage...
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Executive Office Management Director
14 hours ago
Cape Town, Western Cape, South Africa Cape Business Centre Full timeCape Business Centre seeks a results-driven Business Centre Manager to oversee the daily operations of our executive office and conferencing solutions.The ideal candidate will possess excellent leadership skills, strong client relationship abilities, and a passion for driving new business opportunities.The role requires a self-motivated individual with a...
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Senior Business Operations Manager
2 days ago
Cape Town, Western Cape, South Africa FNZ Full timeThe Business Readiness Team is responsible for ensuring a seamless transition of new client projects from the implementation stage through to the final live release. This involves overseeing the integration of all new client projects and providing critical support to internal and external project teams.Key ResponsibilitiesClient Project Implementation:...
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Operational Business Development Manager
5 days ago
Cape Town, Western Cape, South Africa Speciality Full timeDivisional Manager's ExpectationsThe Divisional Manager is looking for a highly skilled and experienced Area Sales Manager to join our team. Key responsibilities include:Managing the operations of an A-Grid area of approximately 15 stores in Cape TownLeading a team of Store Managers and providing coaching, guidance, and supportDeveloping and implementing...