Technical Support Specialist
3 days ago
Job Title: Tech Support Specialist
About the Role:
We are seeking a highly skilled and experienced Tech Support Specialist to join our team at beBee Professionals in Pietermaritzburg. The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing technical advice and guidance.
Key Responsibilities:
- Provide technical support to customers via phone, email, or in-person
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Provide technical advice and guidance to customers and colleagues
- Collaborate with other teams to resolve complex technical issues
Requirements:
- degree in Computer Science or a related field
- at least two years of experience in a technical support role
- excellent problem-solving and communication skills
- ability to work independently and as part of a team
What We Offer:
A competitive salary and benefits package, as well as opportunities for professional growth and development.
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