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Service Technician
3 months ago
Job Summary: As a Service Technician at Ingersoll Rand, you will be responsible for inspecting, repairing, and testing returned customer products. You will also provide technical service via phone to customers.
Key Responsibilities:
- Product Repair: Provide diagnostic analysis, repair, and/or preventative maintenance of customer products in service shops or installations at customer locations.
- Reporting: Prepare and submit written reports of in-house or site visit inspections with recommendations. Review and edit reports before they are sent to the customer.
- Training: Train employees, customers, and vendors in the correct operation and maintenance of products.
- Service Bulletins: Assist in the development of service bulletins, procedures, etc. for both warranty products and out-of-warranty service.
- Other responsibilities as assigned.
Requirements:
Excellent knowledge of all mechanical aspects of the machinery/product line and strong knowledge of VSDs and fault-finding skills. Ability to read blueprints and good math aptitude. Excellent communication skills required to explain operations and maintenance of products.
Education/Training:
Grade 12 Certificate and valid trade test certificate in Millwright. Good computer skills necessary.
