Air Freight Logistics Specialist

3 days ago


East Rand, South Africa Unique Personnel Ltd Full time

Job Description:

We are seeking a highly skilled Air Freight Controller to join our team at Unique Personnel Ltd. As an Air Freight Controller, you will play a crucial role in ensuring the smooth and efficient movement of air freight consignments.

Main Responsibilities:

  • Act on all customer enquiries and instructions
  • Make bookings with airlines and coordinate delivery and collection of cargo
  • Monitor cargo shipments and ensure they fly as booked
  • Advise customers of any non-conformances and propose resolutions

Additional Responsibilities:

  • Manage day-to-day aspects of bookings, shipping, tracking, and tracing of airfreight consignments
  • Ensure correct rates are applied and compliance issues with airlines and handlers are adhered to
  • Maintain accurate records and filing systems
  • Perform other tasks related to the position's overall objective

Health, Safety, and Quality Management:

  • Integrate QMS requirements into departmental business processes
  • Implement continuous improvement of business processes
  • Ensure adherence to Health and Safety protocols, including COVID-19 guidelines

General Administration:

  • Provide quick and responsive service to customers
  • Resolve queries within KPIs
  • Stay up-to-date with industry new products and services

Requirements:

  • Minimum 5 years' experience in air freight control, both exports and imports
  • Excellent communication skills (internal and external customers)
  • Strong planning, organizing, and controlling skills
  • Excellent time management, operationally driven, and results-focused
  • Ability to work independently


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