Air Freight Logistics Specialist
3 days ago
Job Description:
We are seeking a highly skilled Air Freight Controller to join our team at Unique Personnel Ltd. As an Air Freight Controller, you will play a crucial role in ensuring the smooth and efficient movement of air freight consignments.
Main Responsibilities:
- Act on all customer enquiries and instructions
- Make bookings with airlines and coordinate delivery and collection of cargo
- Monitor cargo shipments and ensure they fly as booked
- Advise customers of any non-conformances and propose resolutions
Additional Responsibilities:
- Manage day-to-day aspects of bookings, shipping, tracking, and tracing of airfreight consignments
- Ensure correct rates are applied and compliance issues with airlines and handlers are adhered to
- Maintain accurate records and filing systems
- Perform other tasks related to the position's overall objective
Health, Safety, and Quality Management:
- Integrate QMS requirements into departmental business processes
- Implement continuous improvement of business processes
- Ensure adherence to Health and Safety protocols, including COVID-19 guidelines
General Administration:
- Provide quick and responsive service to customers
- Resolve queries within KPIs
- Stay up-to-date with industry new products and services
Requirements:
- Minimum 5 years' experience in air freight control, both exports and imports
- Excellent communication skills (internal and external customers)
- Strong planning, organizing, and controlling skills
- Excellent time management, operationally driven, and results-focused
- Ability to work independently
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