Tour Consultant

16 hours ago


Sandton, South Africa Wild Dreams Hospitality Full time

We are seeking a highly skilled and motivated Tour Consultant to join our team at Wild Dreams Hospitality. This exciting opportunity is based in Gauteng, Sandton, and offers the chance to work with a dynamic and innovative company.

Job Overview

The successful candidate will be responsible for delivering exceptional customer service and ensuring that guests have an unforgettable experience while visiting South Africa. Our ideal candidate will have a passion for tourism and a strong knowledge of the region, as well as excellent communication and interpersonal skills.

About Us

At Wild Dreams Hospitality, we pride ourselves on providing unparalleled service to our guests. We believe that every guest should feel welcome and valued, and we strive to create an unforgettable experience for each and every one of them. If you share our passion for hospitality and customer service, we want to hear from you

Key Responsibilities
  • Deliver exceptional customer service to guests, ensuring that their needs are met and exceeded
  • Develop and implement effective strategies to promote tourism in South Africa and increase bookings
  • Collaborate with colleagues to ensure seamless execution of events and activities
  • Maintain accurate records and reports, including guest feedback and sales data
Requirements
  • Minimum of 3-5 years previous inbound tour consulting experience
  • A passion for delivering service excellence and creating unforgettable experiences for guests
  • Good knowledge of South Africa, Southern and East Africa preferred
  • A willingness and aptitude to always assist and learn
  • Understanding of travel industry channels and relevant understanding of business
What We Offer

As a Tour Consultant with Wild Dreams Hospitality, you can expect:

  • A competitive salary of R250,000 - R350,000 per annum, depending on experience
  • Opportunities for professional growth and development within a dynamic and innovative company
  • A fun and supportive work environment, with a team of like-minded individuals who share your passion for hospitality and customer service
  • A comprehensive benefits package, including medical aid, retirement fund contributions, and paid time off

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