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Implementation Consultant

1 week ago

Province of North West, South Africa Ascent People Ltd Full time
Implementation Consultant - IT Products

Job Summary:

We are seeking an experienced Implementation Consultant to join our team, specializing in IT products. As a subject matter expert, you will be responsible for consulting with customers to understand their business needs and develop tailored solutions for our software products.

Key Responsibilities:

  • Consulting on best practice application configuration and mapping of customer operations.
  • Collaborating with implementation and support teams on the creation and maintenance of customer-specific training materials.
  • Working closely with super users across the business to maximize and promote effective user adoption.

Requirements:

To be successful in this role, you will have a solid infrastructure understanding and any cloud knowledge will be highly advantageous. Experience in Application Support or Implementation will be preferred, but full product training will be provided.