Digital Transformation Advisor

5 days ago


Randburg, Gauteng, South Africa Hexagon Ab Full time
About the Position

This Senior Customer Success Advisor position is critical to the success of Hexagon Ab's mining division. The ideal candidate will have a deep understanding of mining operations and technologies, as well as strong leadership and communication skills.

Responsibilities
  1. Deliver various customer success activities throughout the customer journey.
  2. Identify cross-selling or upselling opportunities.
  3. Conduct comprehensive ROI assessments of implemented technical solutions, analyzing their value and impact on business outcomes.

Requirements
  • 8 years experience in mining related businesses.
  • 5 years experience in mine operations and/or mine safety.
  • Extensive project management or business improvement experience in the mining technology space.
  • Consultancy/advisory experience in a customer-facing role.


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