Technical Support Specialist

2 weeks ago


Port Elizabeth, Eastern Cape, South Africa Talent Guru International Full time
Job Overview

Talent Guru International is seeking a highly skilled Junior Label Printer Technician to join our team.

Key Responsibilities
  • Perform electronic and mechanical repairs to products, ensuring timely and efficient resolutions.
  • Provide field service support as assigned daily, catering to diverse client needs.
  • Compile, record, and update data on Zoho Call log management system, maintaining accuracy and efficiency.
  • Prepare, configure, and install mobile computer equipment in vehicles, warehouses, and factories, adhering to strict quality standards.
  • Conduct wireless site surveys, identifying areas for improvement and implementing effective solutions.
  • Regularly conduct site audits and preventative maintenance at customer sites, minimizing downtime and optimizing performance.
  • Offer consultation support for installations, ensuring seamless integration and user satisfaction.
  • Configure and set up sales and test demo systems according to instructions, meeting the highest standards of quality and reliability.
  • Undertake on-site installations as required, working efficiently and effectively under pressure.
  • Handle all related administration tasks, including completion of forms and job cards, ensuring accuracy and timeliness.
  • Maintain adherence to health and safety requirements, prioritizing employee well-being and compliance.
  • Provide post-sales support to staff, business partners, and end-users, delivering exceptional customer service and satisfaction.


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