Regional Operations Director
2 weeks ago
We are seeking an experienced Regional Operations Director to lead our team in Bloemfontein, South Africa. The successful candidate will oversee daily operations, drive sales growth, ensure customer satisfaction, and manage staff performance.
Key Responsibilities:
- Operational Management:
- Oversight of daily operations across multiple regional departments, ensuring efficiency and effectiveness
- Development and implementation of operational policies and procedures
- Monitoring and management of regional departmental budgets
- Staff Supervision:
- Recruitment, training, and supervision of managers and staff
- Regular performance evaluations and provision of feedback
- Fostering a positive and productive work environment
- Customer Service:
- Maintenance of high standards of customer service across all branches
- Addressing and resolving customer complaints and issues promptly
- Building and maintaining strong relationships with key clients and stakeholders
- Sales and Business Development:
- Identification and pursuit of new business opportunities
- Development and implementation of sales strategies to achieve regional targets
- Monitoring market trends and competitor activities
- Reporting and Communication:
- Preparation and submission of regular reports on regional performance
- Effective communication with managers, staff, clients, and other stakeholders
Requirements:
- Matric or Grade 12 / NQF 4 learning ability
- Proven experience in a senior management role, preferably in the waste management or healthcare industry
- Valid driver's license
- Bachelor's degree in business administration, environmental science, or a related field
- Strong knowledge of medical terminology and legislation
- Proficiency in all Microsoft Office applications
- Excellent leadership, negotiation, and customer service skills
What We Offer:
- A competitive salary package of R800,000 - R1,200,000 per annum, depending on experience
- Opportunities for growth and development
- A collaborative and dynamic work environment
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