Billing and Collections Expert
5 days ago
Job Responsibilities
\The Debtors Manager will be responsible for the following key areas:
\- Internal Operations**: Develop and implement effective internal operations, ensuring accuracy, completeness, and timeliness in all aspects of billing and collections;
- Admissions**: Review prospective new customers against admissions policies & procedures (e.g., credit checks), set up customer accounts on our accounting systems, and liaise with the Admissions team as necessary;
- Debtors & Receipts**: Monitor debtors' accounts, identify potential issues, and take corrective action to prevent bad debt; allocate receipts to customer accounts, manage accounts receivable, and prepare debtors age analysis and reconciliations;
- Internal Systems, Processes, Policies & Procedures**: Collaborate with the FM to design, develop, and implement efficient internal systems, processes, policies, and procedures (including automation of processes) in relation to billing & collections;
- Invoicing**: Prepare and issue accurate, complete, and timely invoices to customers;
- Parent Relationship Management**: Foster strong relationships with customers, encouraging timely payments and resolving any disputes or issues related to invoicing or payments.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
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