Policy Administrator Assistant

4 days ago


Centurion, Gauteng, South Africa AVBOB South Africa Full time

As a Policy Administrator Assistant, you will play a critical role in supporting the Head Clerk in the Stop Orders team at AVBOB South Africa. Your primary responsibility will be to maintain accurate and up-to-date records of payments received from institutions.

  • You will also be responsible for filing and processing policy applications in a timely manner, reconciling monthly premiums received from institutions, and investigating discrepancies.
  • In addition, you will process daily correspondence and reports, update policy details, and check schedules as required.
  • Furthermore, you will handle telephonic queries and provide statistics and assistance to the senior clerk.

About This Role

This is an excellent opportunity for a motivated and customer-focused individual to join our dynamic team. If you have excellent communication skills and a keen eye for detail, we encourage you to apply.

Your Key Responsibilities

  • Maintain accurate and up-to-date records of payments received from institutions.
  • Filing and processing of policy applications in a timely manner.
  • Reconcile monthly premiums received from institutions and investigate discrepancies.
  • Process daily correspondence and reports in accordance with company procedures.
  • Update policy details and communicate changes to relevant stakeholders.
  • Check and update schedules as required.
  • Provide exceptional customer service through effective handling of telephonic queries.


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