Financial Services Portfolio Manager Support Specialist
1 month ago
At Ultra Personnel, we are seeking a highly skilled and experienced Financial Services Portfolio Manager Support Specialist to join our team. As a key member of our operations team, you will play a critical role in providing technical support to our Portfolio Managers, ensuring the efficient delivery of client requirements.
About the RoleThis is an exciting opportunity for a talented individual who is passionate about delivering exceptional customer service and has a strong understanding of the financial services industry. The ideal candidate will have a minimum of 5 years' experience in a similar role and be well-versed in FAIS and FICA legislation.
Key Responsibilities- Provide technical support to Portfolio Managers, ensuring timely completion of client instructions
- Work closely with Advisor offices and central operations teams to ensure seamless execution of client transactions
- Develop and maintain strong relationships with clients, ensuring a positive professional experience
- Perform administrative tasks, including capturing and preparing client records, uploading related documents, and maintaining data integrity
- Prepare client briefs, review packs, and other documentation as required
- Coordinate case-specific enquiries with internal/external product and service providers
To be successful in this role, you will need:
- A minimum of 5 years' experience in a financial services industry role
- Relevant tertiary education or courses
- Investment/stock broking experience is highly desirable
- Strong computer skills, including Microsoft Office (Excel, Word, Outlook, and PowerPoint) and experience with Xplan, DMA, Marble, and OPUS
- Excellent verbal and written communication skills
- A high energy level, customer-centric approach, and ability to work effectively in a team environment
- Meticulous attention to detail, organizational skills, and ability to prioritize tasks
We offer a competitive salary of approximately $60,000 per annum, commensurate with experience, and a range of benefits that reflect our commitment to employee satisfaction and well-being.
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