Technical Sales Consultant
2 months ago
About the Role
This is an exciting opportunity to join Saint-Gobain as a Technical Sales Consultant, specializing in waterproofing solutions. As a key member of our sales team, you will play a crucial role in driving business growth and delivering exceptional customer service.
Key Responsibilities
- Develop and service a designated territory and customer portfolio, achieving sales targets and growth expectations.
- Implement sales strategies for the territory and sales channels, as agreed with the Sales Manager.
- Proactively seek new business opportunities and identify new needs and wants in the market.
- Ensure a.b.e.-Weber pricing strategy is followed and profitability targets are met.
- Drive a.b.e.-Weber specifications with influencers, such as architects, engineers, and QS.
- Compile and submit monthly/quarterly sales reports and volume forecasts, advising the Sales Manager of changing market conditions.
- Regularly report market information, including customer, competitor, economic, and credit information.
- Submit timely sales reports, including customer visit reports and weekly call planning schedules.
- Protect and maintain market share in the respective segment.
- Maintain good and effective internal and external communication.
- Facilitate customer product quality complaints and backup services.
- Maintain and safeguard company property and confidentiality.
- Participate in stock takes when necessary.
- Accurately forecast products to minimize working capital requirements.
- Maintain all systems and procedures, including awareness of customer credit status.
- Adhere to laid-down levels of expenditure.
- Maintain approved company policies.
- Adhere to company Safety Standards.
- Participate in regular local sales meetings to foster good internal relations, teamwork, and performance excellence.
- Improve company image by networking and attending applicable functions and technical seminars.
- Set high standards of performance by observing correct attitude and behavior.
- Contribute positively to the a.b.e.-Weber culture with total customer orientation as a key performance area.
Requirements
- Matric with Maths and Science.
- Recognized business qualification, e.g., Sales and Marketing Diploma.
- 5 years of experience in construction, specifically waterproofing, technical selling, and site management.
- Professional selling and negotiation skills experience.
- Key accounts management experience.
- Credit control management facilitation.
- Computer literacy (SAP and MS Office) and data analysis experience essential.
- Accuracy and attention to detail.
- Good communication and customer service skills.
- Ability to read and understand technical drawings (an added advantage).
- Teamwork is essential due to remoteness of the team.
- Good planning and organizational skills to manage workloads effectively.
- Establish, build, and maintain relationships with key stakeholders (internally and externally).
- Sound administrative and organizational skills.
- Initiative and enthusiasm.
- Valid driver's license.
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