Senior Office Coordinator

7 hours ago


Krugersdorp, Gauteng, South Africa Epiroc Full time
About Epiroc

Epiroc is a global leader in the mining and construction industries, dedicated to delivering innovative solutions that drive productivity and efficiency.

Job DescriptionSalary and Benefits

The successful candidate can expect an annual salary of $65,000 - $80,000 depending on experience, with comprehensive benefits including health insurance, retirement plan, and paid time off.

Key Responsibilities
  1. Accurate order processing, invoicing, and time-keeping schedules.
  2. Perform various clerical office tasks including maintaining files, records, scheduling, compiling data, investigating information, processing documents, posting records, and typing correspondence and reports from drafts.
  3. Sort and distribute incoming and outgoing mail, including using a scale to determine appropriate postage/shipping method.
  4. Respond to customer concerns by providing follow-up and feedback on task performance.
  5. Site reports, daily, weekly, and monthly as required.
  6. Breakdown and call out cost recovery.
  7. All admin and filing in the office.
  8. Client enquiries and problem-solving.
  9. Keep customers updated on delivery timelines and prioritize any pending orders for faster processing.
  10. Liaising with all customers to keep good relations in good order.
  11. All admin-related duties where my assistance is required.
  12. Site stationery and groceries orders
Requirements and Qualifications
  • Extensive experience in a fast-paced customer service setting.
  • Experience in a manufacturing environment with a quality brand is desirable.
  • Responsible, accountable and ability to work independently under pressure.
  • Able to work in a fast-paced environment and under pressure.
  • Exceptional verbal and written communication skills.
  • Highly proficient level computer skills including Ms. Word, PowerPoint Excel, and Outlook.
  • Excellent telephone sales personality skills.
  • Prominent organization and presentation skills.
  • Excellent time management skills.
  • Highly energetic and self-starter and self-motivator or competent.
  • Decision-making, problem-resolution, and creative thinking skills.
  • Able to multi-task the activities with shifting priorities.
  • Should be honest, assertive, and systematic.
Behaviors
  • Excellent time management.
  • Energetic and self-starter.
  • Able to multitask activities by shifting priorities.
  • Decision-making, problem-solving mentality.
  • Emotional Intelligence
  • Customer services


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