Technical Solutions Expert

1 week ago


Cape Town, Western Cape, South Africa Findojobs South Africa Full time

We are looking for a highly skilled IT Support Specialist to join our team at Findojobs South Africa. The ideal candidate will have a minimum of 2 years' experience in attending to and installing hardware solutions within the retail environment.

About the Role

The IT Support Specialist will provide technical support to users at client sites, ensuring prompt response and resolution of client support requests and service tickets. They must also maintain computer hardware and software systems, networks, printers, and scanners, ensuring that they are functioning correctly.

Responsibilities

  • Providing technical support to users at client sites.
  • Maintaining computer hardware and software systems, networks, printers, and scanners.
  • Installing and configuring client computer hardware and software, systems, networks, printers, and scanners.
  • Diagnosing software, networking, or hardware issues with clients and applying possible resolutions.
  • Maintaining good client relations.
  • Tracking and managing work records and compiling reports, including job reports.

Requirements

  • NQF 4: Grade 12 National Diploma
  • Minimum 2 years' experience in attending to and installing hardware solutions within the Retail Environment.
  • Microsoft Systems Associate or Engineer (MCSA or MCSE)
  • Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+


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