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Senior Hospitality Professional

1 week ago

Nelspruit, Mpumalanga, South Africa Kontak Recruitment Full time

Company Profile:

We are a prestigious game lodge bordering the Kruger National Park, offering luxurious accommodations and exceptional service to our guests.

We are seeking an exceptional management couple or outstanding single candidates to join our team as a Luxury Lodge Manager and Operations Director.

Job Summary:

The successful candidate will be responsible for overseeing all lodge operations, managing a diverse team, and ensuring an outstanding level of service to meet and exceed guest expectations.

Key Responsibilities:

  • Operational Management: Oversee and manage all lodge operations, including guest relations, housekeeping, maintenance, food and beverage, and administration.
  • Team Leadership: Lead and manage a diverse team, including chefs, waiters, barmen, housekeepers, maintenance staff, and department heads.
  • Guest Experience: Ensure an outstanding level of service to meet and exceed guest expectations.
  • Financial and Administrative Oversight: Manage budgets, control costs, and ensure accurate financial reporting.

Requirements:

  • Minimum of 3–5 years of management experience in a luxury lodge environment (4 or 5 stars).
  • Matric certificate (Grade 12).
  • Relevant hospitality qualifications advantageous.
  • First aid certification.