Technical Account Management Specialist

4 weeks ago


Pretoria, Gauteng, South Africa Infotree Global Solutions Full time

We are seeking a skilled Technical Account Management Specialist to join our team at Infotree Global Solutions.

This is a great opportunity to work in Filtration Technologies, where you can:


Gain global experience through collaboration and opportunities around the world


Learn and develop constantly to spark purpose and explore new ideas


Receive competitive pay and benefits in a supportive, inclusive, and rewarding culture


Make a difference – for our company, our customers, and our planet

Job Description:

Supports the account team and account strategies to build customer relationships and grow our share of the customer's wallet with an assigned set of customers or a geographic region.

Responsibilities:


Supports the account team in developing and maintaining positive customer relationships.


Assists in the organization of customer visits and negotiations.


Supports the account team in identifying customer needs.


Provide information to the account team to support the negotiation and implementation of contracts with accounts.


Helps coordinate communication and interfaces with the customer at appropriate levels.


Coordinates internal communication across sales roles and segments and/or with internal stakeholders.


Supports the account team to meet revenue and share goals within assigned accounts.


Act as a champion for the voice of the customer within the business.


Supports projects intended to improve customer relationships and customer value, and to grow the business with assigned accounts.


Executes the Sales Process.

Qualifications:

College, university, or equivalent degree in technical support, sales, or a related subject or an acceptable combination of education and 5+ years of experience required in the technical field.

This position may require licensing for compliance with export controls or sanctions regulations.



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