Product Manager

2 weeks ago

Johannesburg, Gauteng, South Africa Nedbank Full time
Job Summary

We are seeking a highly skilled Product Manager to join our team at Nedbank. The successful candidate will be responsible for managing a portfolio of products to meet customer requirements profitably, aligned with the bank's strategy.

Key Responsibilities
  • Develop and Implement Product Strategies
    • Develop commercialisation strategies and plans to effectively take new innovations to market to ensure uptake and usage to realise business case benefits.
    • Develop business cases and revenue models to support product and digital innovation.
  • Manage Business Change Initiatives
    • Implement business change initiatives by introducing; managing; making (people change; technological change; process change) happen and keeping Management Information updated.
    • Identify; understand and agree the direct and indirect impact of business change initiatives by researching; interviewing affected stakeholders and applying end to end skills set.
  • Monitor and Improve
    • Monitor for continuous improvement by observation; analysing data and providing ongoing feedback.
  • Ensure Compliance
    • Ensure compliance (brand/reputation/other risks) by enforcing regulations; policies and procedures and understanding link from policy - process- system - operating procedures.
  • Contribute to Standards and Policies
    • Contribute to updates of standards; policies and procedures by meeting with respective stakeholders; agreeing and recommending changes and sending emails confirming the enhancements.
  • Provide Innovative Solutions
    • Provide innovative solutions for updating processes by defining procedures and facilitating workshops with stakeholders.
  • Identify Business Issues
    • Identify the business issue by observation; analysing management reports and requests from EXCO.
  • Set Performance Output
    • Set expected performance output by meeting and agreeing with management.
  • Manage Stakeholders
    • Manage internal and external stakeholders by regular meetings and agreeing deliverables.
  • Recognise Performance Improvements
    • Recognise performance improvements by acknowledgement of business improvements from other stakeholders.
  • Build Trusting Relationships
    • Build trusting relationships with stakeholders by open communication; conducting one-on-one meetings and accepting their input.
  • Support Business Strategy
    • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
  • Identify Training and Career Progression
    • Identify training courses and career progression for self through input and feedback from management.
  • Ensure Personal Development
    • Ensure all personal development plan activities are completed within specified timeframe.
  • Share Knowledge and Trends
    • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
  • Obtain Buy-in for New Processes
    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Requirements
  • Essential Qualifications
    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees
  • Preferred Qualification
    • Post Grad Qualification
  • Essential Certifications
  • Preferred Certifications
  • Minimum Experience Level
    • 3 - 5 years relevant experience in product management. Someone with card experience or at least networks in the Nedbank card space is very useful for this portfolio. Building and having networks within the portfolio that you hold is important in our roles especially because the products are owned by group.
  • Technical / Professional Knowledge
    • Communication Strategies
    • Data analysis
    • Industry trends
    • Principles of financial management
    • Relevant regulatory knowledge
    • Decision-making process
    • Cluster Specific Operational Knowledge
    • Governance, risk and controls
  • Behavioural Competencies
    • Customer Focus
    • Decision Making
    • Facilitating Change
    • Initiating Action
    • Innovation
    • Technical/Professional Knowledge and Skills

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