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Residential Maintenance Specialist
1 week ago
The residential maintenance specialist will be responsible for contributing to delivering exceptional resident experiences through the provision of high-quality repairs and maintenance services. This will involve inspecting and diagnosing faults, undertaking minor day-to-day repairs, and decorating buildings, grounds, and equipment.
- Work collaboratively with the team to ensure residents enjoy a high level of cleanliness throughout their community.
- Communicate effectively with customers, clients, and colleagues; demonstrating a clear understanding of issues and using initiative to respond accordingly.
- Maintain a focus on delivering services within agreed parameters.
- Monitor electronic reporting systems daily, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
- Administer property maintenance records in accordance with business policies and procedures.
- Maintain adequate levels of spares, stock, and supplies, ensuring effective forward planning.
- Respond to calls outside office hours that cannot be resolved without a presence on site, referring to contractors as necessary.
- Undertake repair and maintenance tasks to a high quality, including plumbing, joinery, carpentry, painting/decorating, lighting, and statutory testing.
- Understand and respond to health and safety matters in a timely manner.
- Move furniture and heavy items from location to location as required.
