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Technical Business Analyst Position
1 week ago
About the Position: We are recruiting a highly skilled Business Applications Support Analyst (BC) to provide exceptional support to our clients across the UK.
The Key Objectives: The successful candidate will be responsible for delivering high-quality support services to both internal and external stakeholders, escalating incidents where necessary, and collaborating with the Business Central Consultant Team to ensure seamless client onboarding experiences.
Main Tasks:
- Manage and resolve support incidents efficiently.
- Develop and maintain strong relationships with clients and colleagues.
- Stay up-to-date with industry developments and best practices.
- Contribute to the improvement of internal processes and procedures.
- Participate in training and development opportunities.
Essential Skills and Qualifications:
- Proven experience in a similar role.
- Excellent communication and problem-solving skills.
- Strong technical knowledge and ability to learn quickly.
- Familiarity with ticket management systems.
- Ability to work well under pressure.
